Atlassian uses cookies to improve your browsing experience, perform analytics and research, and conduct advertising. Accept all cookies to indicate that you agree to our use of cookies on your device.
Atlassian cookies and tracking notice, (opens new window)
Atlassian uses cookies to improve your browsing experience, perform analytics and research, and conduct advertising. Accept all cookies to indicate that you agree to our use of cookies on your device. Atlassian cookies and tracking notice, (opens new window)
GuardTools Service Desk

Search for a topic or choose from below

Action required: Update GuardTools Mobile

GuardTools Mobile will not function properly after August 10 unless running the latest version.
Download today from Google Play Store or GuardTools Mobile Download page

Featured portals

  • GuardTools Support

    Ask something or report an issue

Suggested forms

  • GuardTools Office Web in GuardTools Support

    I want help with GTOW

  • GuardTools Command & Control in GuardTools Support

    I want help with GTCC

  • GuardTools Mobile in GuardTools Support

    I want help with GTM

  • GuardTools Office in GuardTools Support

    I want help with GTO

Powered by Jira Service Management
{"xsrfToken":"c4fd0b791bf53ea04d98c865dbd42719973542d5_lout","helpCenterBranding":{"logoUrl":"https://api.media.atlassian.com/file/7ba6a31d-9fd9-474f-bff6-ba1480855036/image/cdn?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiJhMTYyODlhZS1mNzBjLTRlZDYtYjIxNC1hNjgyMDU5OWY4N2UiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOjdiYTZhMzFkLTlmZDktNDc0Zi1iZmY2LWJhMTQ4MDg1NTAzNiI6WyJyZWFkIl19LCJleHAiOjE3OTE0MjExNzAsIm5iZiI6MTc5MTQyMDU3MH0.t314ol55lyXHjJYMMYMaHKBv7zfRkIKDvhVmThrWhLs&client=a16289ae-f70c-4ed6-b214-a6820599f87e&mode=fit","logoId":"7ba6a31d-9fd9-474f-bff6-ba1480855036","isLogoAvailable":true,"helpCenterTitle":"Search for a topic or choose from below","sharedPortalName":"GuardTools Service Desk","userInitialAnnouncementHeader":"Action required: Update GuardTools Mobile","userInitialAnnouncementMessageWiki":"<p>GuardTools Mobile will not function properly after August 10 unless running the latest version.<br> Download today from <a href=\"https://play.google.com/store/apps/details?id=com.guardtools.android\" class=\"external-link\" rel=\"nofollow noreferrer\" target=\"_blank\" style=\"text-decoration: underline;\">Google Play Store</a> or <a href=\"https://download.guardtools.se/gtm\" class=\"external-link\" rel=\"nofollow noreferrer\" target=\"_blank\" style=\"text-decoration: underline;\">GuardTools Mobile Download page</a></p>","translations":{"fi-FI":{"localeDisplayName":"Finnish (Finland)"},"is-IS":{"helpCenterTitle":"Velkomin(n) í Hjálparmiðstöð","sharedPortalName":"Hjálparmiðstöð","localeDisplayName":"Icelandic (Iceland)"},"de-DE":{"helpCenterTitle":"Willkommen bei Hilfe","sharedPortalName":"Hilfe","localeDisplayName":"German (Germany)"},"en-US":{"helpCenterTitle":"Search for a topic or choose from below","sharedPortalName":"GuardTools Service Desk","announcementHeader":"Action required: Update GuardTools Mobile","announcementMessage":"GuardTools Mobile will not function properly after August 10 unless running the latest version.\nDownload today from [Google Play Store|https://play.google.com/store/apps/details?id=com.guardtools.android] or [GuardTools Mobile Download page|https://download.guardtools.se/gtm]","localeDisplayName":"English (United States)"},"sv-SE":{"helpCenterTitle":"GuardTools Support","sharedPortalName":"GuardTools Service Desk","localeDisplayName":"Swedish (Sweden)"},"da-DK":{"helpCenterTitle":"Velkommen til Hjælp","sharedPortalName":"Hjælp","localeDisplayName":"Danish (Denmark)"},"no-NO":{"helpCenterTitle":"Velkommen til Kundesenter","sharedPortalName":"Kundesenter","localeDisplayName":"Norwegian (Norway)"}},"canEditAnnouncement":false,"siteDefaultLanguageTag":"en-US","userLanguageTag":"en-US","portalThemeColor":"#000000","helpCenterTitleColor":"#ffffff","bannerMediaApiUrl":"https://api.media.atlassian.com/file/b95e4cbd-e301-458a-be56-36029aba3335/image/cdn?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiJhMTYyODlhZS1mNzBjLTRlZDYtYjIxNC1hNjgyMDU5OWY4N2UiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOmI5NWU0Y2JkLWUzMDEtNDU4YS1iZTU2LTM2MDI5YWJhMzMzNSI6WyJyZWFkIl19LCJleHAiOjE3OTE0MjExNzAsIm5iZiI6MTc5MTQyMDU3MH0.56mifNIVcvw5MMi-ZD7NcSAqx642APW6i9ukqR1pK60&client=a16289ae-f70c-4ed6-b214-a6820599f87e&height=300&mode=fit","bannerMediaApiFileId":"b95e4cbd-e301-458a-be56-36029aba3335","useDefaultBanner":false,"isBannerAvailable":true,"hasTopBarBeenSplit":false}}
{"headless":false,"wacLink":"https://www.atlassian.com/software/jira/service-desk/powered-by?utm_medium=jira-in-product&utm_source=jira_service_desk_portal_footer&utm_content=bmssrc","contactLink":"/secure/ContactAdministrators!default.jspa","serviceDeskVersion":"3.3.0-OD","contextPath":"","xsrfToken":"c4fd0b791bf53ea04d98c865dbd42719973542d5_lout","baseUrl":"https://bmssrc.atlassian.net/servicedesk/customer","relativeBaseUrl":"/servicedesk/customer","jiraDisplayUrl":"https://bmssrc.atlassian.net","onDemand":true,"mediaApiExternalUrl":"https://api.media.atlassian.com","mediaApiAppClientId":"a16289ae-f70c-4ed6-b214-a6820599f87e","fabricEmojiUrl":"/gateway/api","helpCenterType":"BASIC","traceId":"e364dbbf8d6040dbb828550acd6e7409","siteDefaultLanguageTag":"en-US","featuredValues":{"multiHelpCenterEnabled":false,"hcAIAnswersEnabled":false,"jsmAiConfigEnabled":true,"helpCenterCustomizationEnabled":false},"helpCenterHomePageSlug":"portals","customerAccountAvailabilty":"JSM_AND_JCS","baseUrlCSM":"https://bmssrc.atlassian.net","edition":"standard","anonymousEnabled":true,"requestIntroEnabled":true}